Press Release

86% of businesses say counterfeits impact online sales of genuine products

Latest MarkMonitor survey underlines the importance of protecting brands online

London, UK: June 14, 2016 – A survey carried out by online brand protection specialists, MarkMonitor®, has revealed the startling impact that online counterfeiting is having on the sales of genuine brands.

More than 200 business executives, including representatives from many global brands, took part in the survey last month to give their views on the issues and challenges of operating online in today’s ever-changing digital world.
More than a third (39%) actually stated that a significant 11-50% of counterfeits substitute for sales of their branded goods. When asked to what extent they thought that online counterfeits substitute for sales of their genuine products online, only 14% of the participants said there was no impact.

Interestingly, despite the potential financial implications of online counterfeiting, far more executives said the damage to brand reputation (55%) was of higher importance than losing sales to counterfeited or pirated goods (33%).

The survey also revealed that the majority of businesses feel it is vital to protect their brand from online counterfeiting across all of the major Internet platforms – from marketplaces and websites to the growing number of social media sites. 59% of participants said it was important to protect their brands from counterfeiting on all e-commerce channels, with the highest response (24%) saying websites is the main area.

Attendees at the symposium were also asked to give their opinions on other key challenges facing brands and trademarks in the online space. 41% felt that future trends such as 3D printing would impact their brand and associated trademarks. The streaming of online content (33%) was cited as the most significant Internet related IP trend facing companies today closely followed by e-commerce (30%).

Simon Whitehouse, Senior Director, EMEA, MarkMonitor said: “The overall results highlight many of the challenges facing brands online and how critical it is to protect a company’s reputation across the entire Internet landscape. Damage to the reputation can have a massive impact on long term customer confidence, which in itself may lead to an even greater loss in sales.”

“This survey underlines the importance that in today’s rapidly expanding digital world, with the growing incidences of brand abuse, it is more important than ever to adopt the most robust and reliable brand protection strategy.”



MarkMonitor, the world leader in enterprise brand protection and a Thomson Reuters Intellectual Property & Science business, uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world’s leading brands. In the digital world, brands face new risks due to the web’s anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust. Learn more at


Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization. For more information, go to


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About MarkMonitor

MarkMonitor™, a Clarivate Analytics company, is the leading enterprise-level domain registrar trusted by organizations globally to establish an online presence and protect domain portfolios. Through an extensive suite of products and consultative services, MarkMonitor enables technology, legal and marketing teams to securely register and strategically manage domain portfolios critical to business goals and reputations. Powered by domain industry data, insights and expertise, MarkMonitor helps customers maximize portfolios while mitigating risk of consumer fraud or confusion from third party domain registrations. For more information, please visit

About Clarivate Analytics

Clarivate Analytics is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. Building on a heritage going back more than a century and a half, we have built some of the most trusted brands across the innovation lifecycle, including the Web of Science, Cortellis, Derwent, CompuMark, MarkMonitor and Techstreet. Today, Clarivate Analytics is a new and independent company on a bold entrepreneurial mission, to help our clients radically reduce the time from new ideas to life-changing innovations. For more information, please visit

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